The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

In-Home Connectivity Survey Report 2023

The new "In-Home Connectivity Survey Report 2023", initiative of the In-home Broadband Excellence (IBE) Committee of the FTTH Council Europe, provides unprecedented insights into the strategies and challenges faced by Communication Service Providers (CSPs) across Europe. Structured along the main topics of Strategy and Marketing, Customer Satisfaction, and Technology, and based on a thorough analysis of qualitative interviews conducted between February and March 2023 with CSPs from across Europe, this new resource for the industry provides insight into the state of play of in-home connectivity, including strategic priorities, pain points in deployments, and the evolving dynamics between CSP and end-user.