The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

In-Home Broadband Excellence Guide

Everyone knows that broadband access is absolutely essential in today's changed world, and fibre deployment plays a key role in this. However, fibre by itself is not sufficient. We should look further into the home, so that the amazing opportunities offered by fibre deployment can actually be realised, and end-users finally get the experience they deserve.

This Guide was written to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’, and determine the right path forward for their organisation. It raises three questions, each building upon the previous, which need to be answered in turn in order to get to an optimised solution:

· How to extend fibre performance to the end device?

· How to manage the user experience?

· How to add value and monetise it?

In this second edition, we have clarified the cloud-centric and hybrid approaches to in-home management, added thoughts on how smaller and larger ISPs can best approach in-home management and monetisation differently, talked more about the important ongoing 6 GHz spectrum debate and implications for Wi-Fi. We also emphasised the transition from ‘speed’ to ‘experience’ and provided a section on the topic of sustainability that is rapidly becoming critical to our industry.